RIS / PACS Replacement Programme
Tender Overview
About this tender
Overview Western Health is seeking qualified respondents to participate in a Request for Information (RFI) for the replacement of its Radiology Information System (RIS) and Picture Archiving and Communication System (PACS), supporting Medical Imaging and Cardiology services across the organisation. About Western Health is a Victorian Public Health Service established under the Health Services Act 1988 (VIC), overseeing a comprehensive range of healthcare facilities, including acute hospitals, day hospitals, and community health centres. Purpose This project involves the replacement of Western Health's legacy RIS/PACS environment, which has been in continuous operation since 2007, with a modern, resilient, enterprise-grade imaging platform. Objectives Eliminating single points of failure and establishing formal disaster recovery and cyber resilience Reducing operational friction and manual workflow steps for clinical and administrative staff Improving interoperability with Oracle Health (Cerner) and iPM Enabling native AI-assisted reporting and enterprise-grade analytics to support Western Health's growth trajectory Scope The scope includes: Radiology and Cardiology PACS and RIS A dedicated CT PACS instance An enterprise clinical imaging repository Ultrasound structured reporting A redundant voice-recognition reporting platform An integrated AI platform An advanced analytics capability Deployment across Western Health's Sunshine, Footscray, Williamstown and Sunbury sites An architecture that accommodates future expansion to the New Melton Hospital, Point Cook, Ophthalmology and DEXA services Contractor Requirements Provision of innovative and practical solutions that align with the high standards of Western Health Instructions to Tenderers The last date for Request for Clarifications (RFC) is 27 August 2026, to allow time for a Western Health response. Respondents must use the RFC form provided for all queries and correspondence.
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
