Desk Booker System Project
Tender Overview
About this tender
Overview The Aged Care Quality and Safety Commission (ACQSC) is seeking a modern, secure Desk Booking Solution to support hybrid workplace management across its national office network. Objectives A key objective is to improve workplace utilisation, employee experience and operational efficiency through accurate occupancy data, streamlined booking processes and enhanced visibility of workplace availability. Scope The scope includes: Providing a single platform for managing workplace resources including desks, meeting rooms, offices and selected car parking spaces Enabling employees to easily locate, reserve, manage and check-in to workplace resources across multiple office locations Supporting both interactive floorplan-based booking and traditional search/navigation methods, providing a simple and intuitive experience regardless of location Supporting flexible business rules, role-based access controls, delegated booking capabilities, resource allocation management and configurable administration functions Integrating seamlessly with the Microsoft 365 ecosystem (Microsoft Entra ID, Outlook, Exchange and Teams), leveraging Single Sign-On, automated user provisioning and calendar integration Supporting future integration with enterprise reporting platforms, Power BI and building access systems Providing comprehensive reporting and analytics capabilities to support utilisation monitoring, capacity planning, workplace growth forecasting and space optimisation initiatives Providing reporting that delivers actionable insights across sites, floors, teams and organisational units while maintaining appropriate privacy controls Contractor Requirements As a Commonwealth entity, the ACQSC requires a solution that meets stringent security, auditability and governance requirements All data must be encrypted in transit and at rest The solution must support modern authentication methods The solution must provide detailed audit logging The solution must maintain data sovereignty within Australia Ownership of all Commission data must remain with the ACQSC
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
