ICT Cyber Security Services – Professional and Consulting Services

This Tender is invited by the Issuer. Overview The Department of Employment and Workplace Relations is seeking to engage one or more service providers for the provision of ICT Cyber Security Services, as the department's current contracts for these services will expire on 30 June 2027. About The department's Enterprise Technology Division (ETD) provides the ICT infrastructure, corporate applications, hosting solutions both on premises and in the cloud, end-user computing solutions (desktop and mobile), IT security and cyber services. ETD also provides the department's service desk services. Purpose This procurement is intended to support delivery of ICT Cyber personnel to the department and its internal stakeholders and client/portfolio agencies through Work Orders. As part of the broader APS reforms (Delivering for Tomorrow: the APS Workforce Strategy 2025), the Division is also seeking to build a level of competency and capability within its APS workforce. Scope The scope includes: Provision of ICT Cyber Security Services to the department and its internal stakeholders and client/portfolio agencies via specific Work Orders Managed Services, provided through separate work orders where the service provider delivers a defined milestone or outcome based service Individual Personnel engagements, provided through separate work orders where individuals from a service provider are engaged to perform specific role/s within a broader multi-disciplinary team Ad-hoc Work packages, where the department may elect to engage the service provider to deliver work packages on an as needs basis Contractor Requirements Ability to work in a multi-disciplinary environment, with a mixture of APS staff (of all levels including senior executive), Subject Matter Experts (SMEs), department vendors and service providers, and other contractor resources Under Individual Personnel engagements, service provider personnel will be expected to work cohesively with other service provider personnel and APS resources to deliver the agreed outcome Service providers will be expected to upskill APS resources assigned to the activity throughout their engagement, consistent with the APS Workforce Strategy 2025 initiative