Integrated Security Services

Overview The City of Parramatta Council is seeking appropriately licensed service providers to establish a panel for the provision of integrated security services across three service categories. Council may appoint one or more providers to each category and engage them on an as-required basis throughout the contract term. About The City of Parramatta Council is located 24 kilometres west of the Sydney CBD and provides a range of goods and services within a local government area (LGA) encompassing some 84 square kilometres, with a population of approximately 260,296 people from a range of diverse cultures, lifestyles and experiences. Scope Council will establish a panel of suitably qualified and licensed service providers across the following categories. Work will be allocated according to operational requirements, demonstrated capability, availability, value for money and performance. Council does not guarantee any minimum volume or value of work. Panel 1 Installation, maintenance, support and lifecycle management of video surveillance systems and electronic security systems, including CCTV infrastructure, alarms, access control, intercoms, monitoring equipment, associated software, integrations, fault response, preventative maintenance and system upgrades Panel 2 Provision, installation, operation and maintenance of rapid deployment camera systems to support temporary, mobile or event-based surveillance requirements, including power, connectivity, relocation, technical support, data management and timely deployment in response to operational needs Panel 3A and 3B Provision of suitably licensed and trained security personnel to deliver guard services for the Citysafe Security Operations Centre and protective security services across Council facilities, public spaces, events and operations, including control room monitoring, incident response, patrols, access control, customer service, escalation of safety and security matters, and compliance with Council procedures Contractor Requirements Appropriately licensed to deliver the relevant service category/s Instructions to Tenderers Tender documents may be obtained via Tenderlink Completed responses can be submitted via the electronic tender box (via Tenderlink) The Tender Forum closes 5 business days before the tender closing date The lowest or any tender may not necessarily be accepted Any action or contact that may be considered as an attempt to influence a decision of Councillors or staff shall disqualify the relevant tender Late, verbal or emailed submissions will not be accepted Enquiries Enquiries should be submitted through the online forum (via Tenderlink).