NSW Ombudsman Identity and Access Management solution

ClosedClose date: 17 July 2026

Tender Overview

Ombo-2026-038
Issued by Office of the Ombudsman
New South Wales : Central West : Far North Coast : Far West : Hunter : Illawarra : Mid North Coast : Murray : New England : Orana : Riverina : Southern Highlands : Sydney
Information & Communication Technology : Software & Application Development Services : Software Purchasing & Leasing Supply : Software Support & Maintenance Services

About this tender

Enterprise Identity Governance and Administration (IGA) solution and associated implementation and uplift services. Project goals NSW Ombudsman is seeking to procure an enterprise Identity Governance and Administration (IGA) solution and associated implementation and uplift services to improve control, automation and assurance over digital identities and access across cloud-hosted and on-premises systems. Scope Our current approach is largely manual and fragmented across multiple systems and repositories, resulting in inconsistent credential lifecycle practices and limited visibility of who has access to what (and why). This initiative will address these issues through three key outcomes. Objective 1 - Uplift staff Identity Governance and Administration (IGA). Objective 2 - Strengthen third-party identity management (contractors, vendors and service providers). Objective 3 - Uplift Privileged Access Management (PAM) for internal and third parties. Primary contact: Anthony Tsui Email: procurement@ombo.nsw.gov.au

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