Supported Accommodation
Tender Overview
About this tender
Overview Barwon Health invites tenders for a supplier for the provision of Supported Accommodation - Step Down Post Hospitalisation (BH_2025-1008). Purpose Supported Accommodation - Step Down Post Hospitalisation is a considerable operating expense for Barwon Health. This Request for Tender (RFT) has been prepared with a view to establishing a collaborative Supported Accommodation solution with a preferred provider. Whilst cost minimisation is central to this exercise, an important objective will be to achieve a level of overall service equal or superior to that presently experienced. Barwon Health is seeking to partner with a Supported Accommodation organisation who shall optimise the value derived from Barwon Health's Step Down Post Hospitalisation expenditures. Scope Provision of Supported Accommodation - Step Down Post Hospitalisation services for Barwon Health Instructions to Tenderers How do I register as a supplier? Before you can respond to open and upcoming Invitations to Supply (ITS)/tenders you need to register for a HealthShare Victoria (HSV) website account at: https://www.healthsharevic.org.au/register/ The website includes details of all current agreements (contracts) and RFXs/Invitations to Supply (tenders). These pages can be marked as 'favourited' in your website account to receive automatic updates directly to your nominated email address. Under 'My Account Settings' in your website account you can set the frequency of these updates as either immediate, daily, weekly or monthly, as well as manage which contract pages you have 'Favourited' for alerts. To register you will need an Australian Business Number (ABN) and an email address. Please ensure you register with an email address specific for your organisation only. If you are a small business and do not have a workplace/unique email domain (and use @gmail.com or @hotmail.com for example), please contact HSV via helpdesk@healthsharevic.org.au for more information on registering your business. Once you have registered via the online form, your account will be reviewed by HSV, and once approved, you will receive an automated welcome email. The Prospective Suppliers information page on the website is also a useful resource that includes FAQs on the sourcing program and is available at: https://healthsharevic.org.au/tenders-and-contracts/information-for-new-suppliers/prospective-suppliers/ How do I respond to a tender? All tenders are published within the HSV Procurement Portal, the eTendering software platform where suppliers can view open tenders, download and view documentation, ask questions to the Category Manager, and respond on behalf of their business. To register interest or respond to a tender, sign in to the HSV website, then follow these steps: My Dashboard, click on the Procurement Portal within the 'Quicklinks' of your account; the Portal will open in a new window On the landing page/main dashboard of the HSV Procurement Portal, go to Sourcing > RFQs > RFQs open to all suppliers > Supported Accommodation Tender The Superuser of the HSV Procurement Portal (your organisation's website account) is the only person with automatic read/respond rights to an RFx. If you are not the Superuser, you will need to request the Superuser of your organisation to change your account access rights to allow you to see the open RFx. Suppliers can download HSV's Procurement Portal Suppliers Guide (HPV Procurement Portal - Suppliers-Guide.pdf) for more information. For any technical assistance using the HSV Procurement Portal, please contact the Jaggaer helpdesk. If calling from Australia: 02 8074 8627, or email customersupport@jaggaer.com Instructions to access the document The tender will be published on the HSV portal on 10th September. If registered, you will find it under rfq_2246 Barwon Health Supported Accommodation RFQ. Documents can only be downloaded on the HSV portal once interest has been expressed in the published tender. On the HSV portal, if registered, under 'My Dashboard' is 'The Procurement Portal (Jaggaer)' beneath Quicklinks. Clicking this will open a new browser window taking you to the portal, where the Main Dashboard screen will appear. All open tenders are available from the Published RFx & Auctions on the Main Dashboard page. Choose RFQ or RFI under 'Running' and click on the tender you are looking for. You must Express Interest in the tender before you can access the information and documents. The Express Interest option does not become visible until you select the relevant contract file; it is a blue button in the top right of your screen. Enquiries Contact: Steve Tanic Email: STANIC@BarwonHealth.org.au
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
